Privacy Policy

1. Overview

George Fertility Clinic (“we”, “us”, or “our”) respects your privacy and takes the protection of your personal information seriously.
This policy explains how we collect, use, store, and protect personal data that can identify you as an individual (“personal information”) when you visit our website or contact our clinic.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

2. Personal Information Collection and Use

When you contact us or use our services, we may collect the following personal information:

• Full name, phone number, and email address

• Medical or health-related information you choose to share for consultation purposes

• Non-personal browsing data such as your IP address, browser type, and pages visited

We use this information to:

• Respond to your enquiries or requests

• Schedule appointments and manage communication

• Provide patient care and related medical services

• Comply with legal and professional requirements

Your information will not be shared with external parties without your written consent, except where required by law or to trusted medical partners involved in your treatment (e.g., Aevitas, Fembryo).

2.1 Your Right to Edit or Remove Information

You may request that we correct, update, or delete any personal information you have provided.
To exercise these rights, please contact our data administrator directly at:
📧 info@georgefertilityclinic.co.za

3. Security

We take the security of personal data seriously and strive to comply with all applicable data protection laws, including the Protection of Personal Information Act (POPIA).

Our website is hosted on a secure server environment using SSL encryption (HTTPS) to protect information transmitted online.
Only authorised employees and medical professionals have access to personal data necessary for their roles.

4. Data Policy

4.1 Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your computer that help remember preferences or collect anonymous analytics data.
You can disable cookies in your browser settings, but some features of the site may not function properly.

4.2 Uploaded Files or Forms

Information or files submitted through our contact form are securely stored and used only for the purpose of communication and consultation.
We do not publicly share or distribute any uploaded documents or private messages.

4.3 Website Analytics

We use third-party analytics tools (such as Google Analytics) to understand website traffic and performance.
These services may collect anonymous data about your visit, including IP address, device type, and browsing behaviour. We do not control or store this third-party data.

4.4 Backups

All backups are stored securely and used only for disaster recovery or maintenance purposes.
Data is retained only for as long as necessary to fulfil the purposes outlined in this policy.

5. External Parties

5.1 Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites, and encourage you to review their policies.

5.2 Sharing with Medical Partners

When necessary, your information may be shared confidentially with our partner fertility clinics (Aevitas, Fembryo) to support your treatment journey.
All partners adhere to professional and data protection standards.

6. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page with an updated revision date. Continued use of our website after changes are made implies acceptance of the new policy.

7. Governing Law

This Privacy Policy is governed by the laws of the Republic of South Africa.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
📧 info@georgefertilityclinic.co.za
📞 +27 44 873 3260